Privacy Policy for Lotus Plant Care

Introduction

This Privacy Policy governs the manner in which Lotus Plant Care ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users ("you" or "your") of the Lotus Plant Care mobile application ("Application" or "Service").

This Privacy Policy applies to the Application and all products and services offered by Lotus Plant Care.

1. Who We Are

• App Name: Lotus Plant Care
• Developer: Ahmed Algohari
• Contact: ahmedalgohari.rgb@gmail.com

2. Information We Collect

2.1 Account Information

When you create an account or sign in, we collect:

• Email address (to identify your account)
• Your name (for account identification)
• Profile picture (if you sign in with Google or Facebook)
• Authentication data (to maintain secure sessions)

Methods of Authentication:

• Signing in with Google
• Signing in with Facebook
• Creating an account with email/password
• (Coming soon: Sign in with Apple)

2.2 Your Plant Data

We store the following plant-related information:

• Plant photos (images you capture or upload)
• Plant names and nicknames (plant identifiers)
• Plant care logs (watering, fertilizing, pruning, and repotting records)
• Plant location (room designation: living room, bedroom, kitchen, etc.)
• Window direction (north, east, south, west - for light recommendations)
• Care notes (user-entered observations and notes)

Purpose: This data enables personalized plant care recommendations and tracking.

2.3 App Preferences

• Language preference (English or Arabic)
• Theme settings (application appearance preferences)

2.4 Technical Information

• Device type (iOS or Android - for compatibility)
• Session tokens (for authentication persistence)
• Cached data (temporary storage for performance optimization)

2.5 Camera & Photo Access

• Camera access (to capture plant photos)
• Photo library access (to select existing photos)

We only access your camera when you explicitly initiate the camera function. We do not access other photos on your device.

3. Information We DON'T Collect

We do NOT collect:

• Your precise GPS location
• Your contacts or address book
• Your browsing history
• Data from other applications on your device
• Your payment information (the Application is free)
• Any data when you use the Application in guest mode (all data stored locally and temporarily)

4. How We Use Your Information

4.1 Provide App Features

• Authenticate users (account access and security)
• Store plant data (persistent data storage)
• Identify plants (using PlantNet AI technology)
• Generate care recommendations (based on plant types and environmental factors)
• Display weather data (localized weather information for Cairo, Egypt)
• Synchronize across devices (multi-device access)

4.2 Improve the App

• Fix bugs (error resolution and debugging)
• Analyze usage patterns (feature optimization)
• Develop new features (service enhancement)

4.3 Communicate with You

• Send important updates (policy changes and service notifications)
• Respond to support requests (customer service)

5. How We Share Your Information

5.1 Service Providers (Required for App to Function)

5.2 Authentication Providers (Optional)

5.3 What We DON'T Share

We do NOT:

• Sell your data to any third parties
• Share your data with advertisers
• Share your plant data with other users (all data is private)
• Use your photos for marketing purposes
• Share data with third parties except as listed above

6. Data Security

We implement the following security measures:

• Encryption: All data transmission is encrypted using HTTPS
• Secure Authentication: OAuth 2.0 and secure session token management
• Access Control: Supabase Row Level Security ensures users can only access their own data
• No Local Password Storage: OAuth-authenticated users do not have passwords stored on devices

Disclaimer: No system is 100% secure. If you believe your account has been compromised, contact us immediately at ahmedalgohari.rgb@gmail.com.

7. Data Retention

Data retention periods:

• Account data: Retained until account deletion
• Plant data & photos: Retained until deletion by user or account deletion
• Care logs: Retained until deletion by user or account deletion
• Cached data: 10-30 minutes (automatically cleared)
• Session tokens: Until logout or expiration

8. Your Rights & Choices

8.1 Access Your Data

• View all plants, photos, and care logs within the Application
• Request a copy of your data by contacting ahmedalgohari.rgb@gmail.com

8.2 Edit Your Data

• Modify plant names, locations, and care logs at any time within the Application
• Update profile information in settings

8.3 Delete Your Data

• Delete individual plants and photos within the Application
• Delete your entire account (see Data Deletion Instructions)

8.4 Export Your Data

• Request data export by contacting ahmedalgohari.rgb@gmail.com
• Data provided in machine-readable format (JSON or CSV)

8.5 Opt-Out

• Discontinue use of the Application at any time
• Delete account to remove all data
• Use guest mode to try the Application without creating an account

9. Children's Privacy

The Application is not intended for children under 13 years old. We do not knowingly collect information from children under 13. If you believe a child has provided personal information, contact us immediately for deletion.

10. International Users & GDPR

Primary Market: Egypt (Cairo)

Languages: English, Arabic

European Union (EU) Users:

Users in the EU have additional rights under GDPR:

• Right to data portability (export your data)
• Right to be forgotten (delete your account)
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

Contact us to exercise these rights: ahmedalgohari.rgb@gmail.com

11. Cookies & Tracking

We do NOT use:

• Advertising cookies
• Third-party tracking scripts
• Analytics tools (Google Analytics, Firebase, etc.)
• Social media pixels

We DO use:

• Local storage (AsyncStorage) for application functionality (session tokens, preferences)
• API response caching (10-30 minutes, for performance optimization)

This data remains on your device and is not transmitted to our servers.

12. Third-Party Links

The Application may contain links to third-party websites (e.g., PlantNet, OpenWeather). We are not responsible for their privacy practices. Please review their respective privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When updates occur:

• The "Last Updated" date will be revised
• Users will be notified within the Application (for major changes)
• Continued use of the Application constitutes acceptance of changes

Your Rights: If you disagree with changes, you may delete your account and discontinue use of the Application.

14. Contact Us

For questions, concerns, or inquiries regarding this Privacy Policy:

• Email: ahmedalgohari.rgb@gmail.com

We typically respond within 48-72 hours.

15. Legal Basis for Processing (GDPR)

For EU users, we process data based on:

• Contract: To provide the Application services
• Consent: When creating an account or using optional features
• Legitimate Interest: To improve the Application and fix bugs

You may withdraw consent at any time by deleting your account.